Strategi Pengembangan Sumber Daya Manusia dan Soft-Skill
DOI:
https://doi.org/10.64540/rmxvs009Keywords:
Human Resource Development; Organizational Strategy; Soft-Skills.Abstract
The rapid development of globalization and digitalization has intensified competition in the labor market, requiring human resources (HR) who are not only technically competent but also equipped with strong soft skills. This study aims to analyze effective strategies for developing human resources through the strengthening of soft skills in educational institutions and organizational settings. Employing a qualitative descriptive approach, the research is based on a comprehensive literature review of books, national and international journal articles, research reports, and relevant policy documents related to human resource development. Data were analyzed using content analysis to identify key themes, patterns, and strategic models of soft skill development, while source triangulation was applied to enhance the credibility and validity of the findings. The results indicate that communication, teamwork, problem solving, adaptability, resilience, and leadership are the most critical soft skills required across various sectors and job levels. The study also reveals that effective soft skill development requires integrated and sustainable strategies, including experiential training, continuous coaching and mentoring, project-based learning, integration of soft skills into formal curricula and employee onboarding programs, the reinforcement of supportive organizational culture, and the use of microlearning through digital learning pathways. Furthermore, comprehensive monitoring and evaluation mechanisms such as pre-post assessments, 360-degree feedback, performance indicators, and portfolio-based evaluation are essential to ensure measurable behavioral change and performance improvement. Despite challenges such as resistance to change, limited resources, and measurement difficulties, adaptive mitigation strategies can enhance implementation effectiveness. This study concludes that positioning soft skills as core competencies within long-term human resource development strategies is crucial for improving workforce readiness, organizational performance, and sustainability in an increasingly dynamic and uncertain work environment.
References
Basharat, S., Bobadilla, A., Lord, C., Pakula, B., & Smith Fowler, H. (2020). Soft skills as a workforce development strategy for Opportunity youth: Review of the evidence. Scoping Report.
Chintya, J., Haryani, S., Linuwih, S., & Marwoto, P. (2023). Analysis of the Application of the Project Based Learning (PjBL) Learning Model on Increasing Student Creativity in Science Learning in Elementary Schools. Jurnal Penelitian Pendidikan IPA, 9(6), 4558–4565. https://doi.org/10.29303/jppipa.v9i6.2726
Costa, M. F. B., & Cipolla, C. M. (2025). Critical Soft Skills for Sustainability in Higher Education: A Multi-Phase Qualitative Study. Sustainability (Switzerland), 17(2). https://doi.org/10.3390/su17020377
Cotet, G. B., Balgiu, B. A., & Zaleschi, V. (2017). Assessment procedure for the soft skills requested by Industry 4.0. MATEC Web of Conferences, 121, 7005. EDP Sciences.
Firda, S. U., & Sunarti, T. (2022). The Learning Implementation of Project Based Learning (PjBL) to Analyze Students’ 4C Skills Ability. Prisma Sains : Jurnal Pengkajian Ilmu Dan Pembelajaran Matematika Dan IPA IKIP Mataram, Vol. 10, p. 567. pdfs.semanticscholar.org. https://doi.org/10.33394/j-ps.v10i3.5380
Griffith, D. A., & Hoppner, J. J. (2013). Global marketing managers: Improving global marketing strategy through soft skill development. International Marketing Review, 30(1), 21–41.
Hafiduddin, M. (2025). Transformasi Model Pengambilan Keputusan Konsumen Pendidikan Islam di Era Digital: Dampak Teknologi, Kontroversi Perubahan Sistem Pendidikan, dan Studi Kasus di SMA Darul Mukhlashin. Jurnal Dinamika Pendidikan), 11(4), 119–125. Retrieved from https://journal.nuspublications.or.id/jdp
Hong, R. (2016). Soft skills and hard numbers: Gender discourse in human resources. Big Data & Society, 3(2), 2053951716674237.
Jebur, A. O. A., Mirtavousi, S. H., Almaliki, M. S. H., & Aghasi, S. (2024). Design and Presentation of a Human Resource Allocation Model with a Soft Skills Approach. Future of Work and Digital Management Journal, 2(4), 1–13.
Karneli, O., Handayati, R., & Rijal, S. (2024). Enhancement of Soft Skills competence in human resources as a key success factor in the digital business era. Journal of Contemporary Administration and Management (ADMAN), 2(1), 319–324.
Kupryaeva, M., Mamai, O., Panofenova, L., Syreskina, S., & Chigina, N. (2021). Soft skills development in personnel training. E3S Web of Conferences, 273, 12017. EDP Sciences.
Kusumastuti, A., & Khoiron, A. M. (2019). Metode penelitian kualitatif. Lembaga Pendidikan Sukarno Pressindo (LPSP).
Lim, B. T. H., & Ling, F. Y. Y. (2011). Contractors’ human resource development practices and their effects on employee soft skills. Architectural Science Review, 54(3), 232–245.
Lubis, D. S. W. (2022). STRATEGI PENINGKATAN KOMPETENSI SUMBER DAYA MANUSIA MELALUI PELATIHAN SOFT SKILL. LITERASI JURNAL EKONOMI DAN BISNIS, 4(1), 19–24.
Lussier, R. N., & Hendon, J. R. (2025). Human resource management: Functions, applications, and skill development. Sage publications.
Marzuki, S. N., Muljan, M., Haslinda, H., & Affandi, L. (2024). Soft Skill and Hard Skill Development Model in Improving the Quality of Human Resources in the Higher Education Environment. QALAMUNA: Jurnal Pendidikan, Sosial, Dan Agama, 16(1), 571–582.
Mattajang, R. (2023). The importance of soft skills development in human resource management. Jurnal Ekonomi, 12(04), 2361–2368.
Maulana, M. B., Dewi, S. R., & Maryam, S. (2024). Analysis of the Effect of Hard Skills, Soft Skills and Self Efficacy on the Quality of Human Resources in Universities in Region 3 Cirebon. International Journal of Business, Economics, and Social Development, 5(2), 209–218.
Moleong, L. J. (2011). Pendekatan penelitian kualitatif.
Pemberian, M., Pembelajaran, M., Marsa, ), Harlina, S., Putri, ), & Armus, R. (2025). Pengaruh Media Teknologi Pembelajaran Terhadiap Motivasi Belajar Mahasiswa Pendidikan MatematikaNANo ranking found for “Jurnal Karya Pendidikan Matematika.” JDP (Jurnal Dinamika Pendidikan), 12(1), 67. Retrieved from https://journal.nuspublications.or.id/jdp/article/view/128
Rosyidah, M., & Fijra, R. (2021). Metode penelitian. Deepublish.
Saebani, B. A. (2024). Metode penelitian. CV Pustaka Setia.
Setyowati*, Y., Kaniawati, I., Sriyati, S., Nurlaelah, E., & Hernani, H. (2022). The Development of Science Teaching Materials Based on the PjBL-STEM Model and ESD Approach on Environmental Pollution Materials. Jurnal IPA & Pembelajaran IPA, Vol. 6, pp. 45–53. https://doi.org/10.24815/jipi.v6i1.23571
Tersiana, A. (2018). Metode penelitian. Anak Hebat Indonesia.
Widarti, H. R., Yamtinah, S., Rokhim, D. A., Syafruddin, A. B., & Firdaus, Z. Z. S. (2023). Using Instagram as Rate of Reaction Learning Media Based on PjBL to Increase Students’ Motivation and Creative Thinking Ability. International Journal of Information and Education Technology, 13(10), 1520–1525. https://doi.org/10.18178/ijiet.2023.13.10.1957
Yanti, N., Rahmad, M., & Azhar. (2023). Application of PjBL (Project Based Learning) Based Physics Learning Model to Improve Collaboration Skills and Creative Thinking Ability of Students. Jurnal Penelitian Pendidikan IPA, 9(11), 9973–9978. https://doi.org/10.29303/jppipa.v9i11.5275








